Frequently Asked Questions

We encourage you to place your order through our secure website for the fastest and easiest shopping experience. Simply browse our collections, add your favorite items to your cart, and complete checkout online. You'll receive an email confirmation once your order is placed.

If you need additional assistance or prefer to place your order by phone, our customer service team is happy to help during business hours.

Customer Service
Phone: 1-800-564-4659
Hours: Monday–Friday, 8:00 AM–5:00 PM Central Time (Texas)

All orders are carefully packed and shipped from our warehouse in Fort Worth, Texas. This allows us to provide reliable shipping and excellent customer service throughout the United States.

Holy Land Gifts partners with trusted artisans and manufacturers to bring you authentic, faith-inspired products. Every item is thoughtfully selected for its biblical significance, quality craftsmanship, and ability to strengthen your faith journey.

Holy Land Gifts is proudly based in Fort Worth, Texas. For more than 30 years, we've served churches, ministries, gift shops, and believers across the United States with meaningful, faith-inspired gifts.

Shipping costs are calculated at checkout based on your order size, weight, and destination. We also offer FREE U.S. shipping on retail orders of $75 or more.

If you need your order sooner, expedited shipping options are available for an additional cost. Faster shipping rates and delivery estimates are available during checkout or by contacting our customer service team.

Most orders are processed within 4 to 7 business days before shipping. Once your order leaves our warehouse, you'll receive a tracking email so you can follow its delivery.

Current pricing is displayed on every product page. If an item is on sale, you'll see the discounted price automatically reflected.

Yes. We carefully select products with trusted artisans and manufacturing partners, with an emphasis on authenticity, quality, and biblical significance in every item.

Yes! We proudly serve churches, ministries, bookstores, gift shops, and retailers across the country. If you're interested in wholesale pricing, please visit our Wholesale section or contact our team for more information.

We also offer Net 30, Net 40, and Net 60 payment terms for qualified wholesale customers. These payment options allow approved businesses to receive their order first and pay the invoice within 30, 40, or 60 days, helping you better manage your cash flow while keeping your shelves stocked.

If you'd like to apply for a wholesale account or learn more about our wholesale program and payment terms, our team will be happy to assist you.

Absolutely. Once your order ships, you'll receive an email containing your tracking number and shipping updates.

We accept all major credit and debit cards, along with other secure payment options available during checkout.

Your satisfaction is important to us. If you have any questions about returns or exchanges, please contact our customer service team, and we'll be happy to assist you according to our return policy.

We're always happy to help! Whether you have questions about a product, your order, shipping, returns, or wholesale opportunities, our customer service team is here for you.